Delivery and Returns

Shipping

In which countries can I place an order?
Worldwide

What is the delivery time?
We ship within 1 to 2 business days.

Shipping costs
Delivery costs are for your own account. Above € 100 free shipping.

Returns

How do I return my order?

First, try our return page https://by-fiore.shipping-portal.com/rp/ if the page doesn’t work follow the instructions below. 

Please mail to support@by-fiore.com with the reason for the return and order number, then we will check whether the order is still within the return period of 14 days and you will receive the return address. Swimwear can only be returned when in original condition (unworn) & original packaging and with no stains/wear. The swimwear can not be returned when the hygiene strip is removed!

Please note: it is not possible to return sale items!

Do not send returns without trying one of the 2 methods above. 

What are the costs for returning?
The cost of returning an item is the responsibility of the customer.

Within how many days can I return my order?
You can return unused items within 14 days.

Within how many days will I receive my purchase amount back?
We strive to refund the amount within 10 working days from when we receive the return.